Cookie Statement

At AYEM, we want to be open and transparent in the way we use cookies and what this means for you. Some of the cookies we use are essential for the functionality of our website but there are also cookies that you can opt out of or block.

We strive to provide you with sufficient information on the cookies we use so you can make an informed choice on the information you share with us.

If you have any further questions or comments, feel free to contact us here.

What are cookies?

A cookie is a small file saved on your computer or mobile device. It has a unique ID assigned to your device and enables the website to remember your actions and preferences (such as location, language, font size and other display preferences) over a period of time. That way, you don’t have to keep re-entering the information whenever you come back to the website or browse from one page to another. Cookies can also help customize your browsing experience.

Not all cookies contain personal information but where they do, we will treat this information as personal data in accordance with our  our privacy policy. We also treat cookie information as personal data where it is associated with your account or other contact information.

 

Types of cookies

There are two broad categories of cookies: persistent cookies and session cookies. Persistent cookies remain on your device until deleted manually or automatically. Session cookies remain on your device until you close your browser and are thereby automatically deleted.

Why do we use cookies?

Generally speaking, there are a few reasons why we may use cookies:

  • Cookies that are strictly necessary for the website to function and to enable you to make use of the services we provide;
  • Cookies that collect data related to the use of our website and the performance of it. We use this information to improve our online products and services;
  • Cookies that we use to personalize and optimize your experience on our website. These cookies store information on your choices such as text size, language and screen resolution.
  • Cookies that are placed by third parties for enhanced services (such as social media cookies) or for advertising purposes.

Please see below for further information on the types of cookies we use.

Strictly necessary cookies

These are cookies that we need to be able to offer you a proper functioning website and which enables you to make use of the services we provide.

If these cookies are blocked, you will not be able to make use of our website.

 

List of strictly necessary cookies

Purpose Type of data collected Cookie name How long is the cookie stored?
To remember your session information – for example to check if you have already entered your postcode on our website before ordering Session data like the postcode you entered & the device you were using PHIPSESSID 1 year
Cookie consent management Allowing the cookie management system to work properly & remembering your cookie preferences tCdebugLib

TCID

WID

30 days

1 year

Session

Content management system (CMS) cookies to allow you to log in to the site and manage your user account Your login details and other session information wordpress_* 14 days
CMS eCommerce functionality to allow you to place orders Transactional information like the products in your cart along with any customization options woocommerce_*

wp_woocommerce_*

Session

48 hours

 

Analytics and performance-related cookies

These cookies help us measure traffic patterns to determine which areas of our website have been visited. We use this to research a visitor’s habits so that we can improve our online products and services. We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyze trends, administer the website, track users’ movements, and gather broad demographic information.

These cookies are not essential to the website and we will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below.

 

List of performance cookies

Purpose Type of data collected Cookie name How long is the cookie stored?
Google Analytics tag to record and track visitor information and behavior. Identifies unique visitors, time spent on page, sequence of pages visited, actions performed while on the website and broad demographic information as provided by Google. _ga

_gid

_gat

_gac

2 years

24 hours

1 minute

90 days

 

Third-party cookies

These are cookies placed on our website by third parties on our behalf. The cookies enable us to generate personalized advertisements on other websites, which are based on information about you such as your page views on our website. Our websites may also place cookies for third-party services such as social media. As an example we integrate with YouTube

We do not provide any personal information to third parties that place cookies on our website. However, third parties may assume that users who interact with or click on a personalized ad or content displayed on our website fall within a group that the ad or content is directed towards. We do not have access to or control over cookies or other features that advertisers and third party sites may use. The information practices of these third parties are not covered by our Privacy or Cookie Statement. Please contact them directly for more information about their privacy practices.

These cookies are not essential to the website and we will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below

List of third-party cookies

Purpose Type of data collected Cookie name How long is the cookie stored?
Google cookies to allow the integration of Google services and the provision of the Google Tag Manager solution You can find more information on the Google cookie stack here: https://policies.google.com/technologies/types

 

SAPISID

SID

SIDCC

SSID

1P_JAR

APISID

CONSENT

HSID

NID

2 Years

2 Years

3 Months

2 Years

1 Month

2 Years

20 Years

2 Years

6 Months

Allows Facebook integration – you can opt-out via your Facebook account You can find more information on Facebook cookies here: https://en-gb.facebook.com/policies/cookies/ fr 3 Months
Provides payment gateway services so that you can place orders on our site Cardholder name, address and card details along with your order contents __stripe_sid

__stripe_mid

Session

1 Year

 

Your preferences

It’s possible to restrict or block cookies or even delete cookies that have already been placed on your device. If you do so, you may not be able to access certain parts of our website and we may think that you have never visited us before and will therefore show you the Cookie Notice again and ask for your consent in placing cookies.

Our website has a tool to help you to manage cookies.  This tool is located on the link privacy center or by clicking here.

You can also restrict or block cookies by changing your browser’s settings. Check the specific information in your browser’s help section to find out how to manage your cookie settings.

How to contact us

If you have any questions, comments or complaints regarding cookies, please contact us here.

Last updated 30/05/2018.